Returns & Exchanges
BE YOUR OWN WANTS YOU TO BE COMPLETELY SATISFIED WITH THE ITEMS YOU ORDER AND YOUR EXPERIENCE WITH WWW.BEYOUROWNAPPAREL.COM. To begin processing a return or exchange, please contact our Customer Service team and provide your name, the order number, and the reason for returning the product. You can contact us by emailing sales@beyourownapparel.com.
• You will be responsible for paying postage on any returns or exchanges.
• Shipping fees are not refundable.
• Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we are removing the tags from all new products so don't be alarmed if you receive an item with no tags.
• Unless the return is for a defective product, refunds will be in the form of store credit.
• You will have 10 days from delivery of your package to file a return claim with customer service.
• If the item you’d like to return was ordered more than 10 days ago, the item is no longer available for sale, or if the item was purchased using store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.
• If the item was purchased at an event, pop-up or any other special event, we do not accept any returns or exchanges.
• Purchases made with Black Friday and Cyber Monday discounts will not be eligible for returns, unless the reason is that the item is defective. We will not allow size exchanges, store credit or refunds.
*Additional restrictions may apply.
